Betiji FAQ — Answers to All Your Questions

No. Betiji's rules allow only one account per person. If multiple accounts are found, all of them will be closed and any funds held may be forfeited.

KYC (Know Your Customer) verification is mandatory to prevent fraud and money laundering. Before your first withdrawal, you'll need to upload a photo of your National ID (NID) or passport. Verification is usually completed within 24–72 hours.

On the login page, Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use that OTP to set a new password — the whole process takes about 2 minutes.

Your account may be suspended due to repeated incorrect password attempts or suspicious activity. Contact the support team and verify your identity with your KYC information.

You must be at least 18 years old to register on Betiji. Registration and gaming by minors is strictly prohibited, and age verification is enforced without exception.

After logging in, click the "Deposit" button. Choose your preferred method — mobile banking, bank transfer, or e-wallet. Enter the amount and follow the instructions. Funds are typically credited within 5–15 minutes.

The minimum deposit amount on Betiji varies by payment method. For mobile banking, deposits generally start from BDT 500. Check the deposit page for the latest limits.

Withdrawal requests are typically processed within 24–48 hours. If your KYC verification is not yet complete, your first withdrawal may take longer. VIP members receive priority processing.

Wait 30 minutes first — delays are often due to network lag. If the funds still haven't arrived, contact the support team with your transaction ID and a screenshot. Issues are typically resolved within 24 hours.

Betiji generally charges no fees for withdrawals. However, your payment provider may apply their own charges. VIP members enjoy completely free withdrawals.

Betiji accepts mobile banking, bank transfers, and e-wallets. Visit the deposit page for the latest list of supported methods. Any newly added methods will be announced on the promotions page.

Register and make your first deposit — the welcome bonus will be credited to your account automatically. To view the bonus amount and terms, Promotions Page View.

Wagering requirements mean you must place a certain amount in bets before withdrawing a bonus. For example, a 10x wagering requirement on a BDT 1,000 bonus means you need to wager BDT 10,000 in total. Requirements vary by bonus — check the promotions page for full details.

Log in every day to claim your Daily Login Bonus. Regular players also receive special daily offers. Keep your notifications on so you never miss a deal.

Yes. When someone registers using your referral code and makes a deposit, you'll receive a referral bonus. To learn more, Promotions Page View.

Yes, you can cancel an active bonus from your account settings. However, any winnings earned from that bonus will be forfeited. Think it over carefully before cancelling.

Betiji offers slots, Live Casino games (blackjack, roulette, baccarat), Sports Betting (cricket, football, and more), virtual sports, card games, and much more — with over 10,000 games in total.

Yes. All games on Betiji are sourced from internationally certified providers and are RNG (Random Number Generator) certified. Every outcome is completely random and fair.

Absolutely. The Betiji website is fully mobile-friendly. Dedicated apps are also available for Android and iOS. To download the app, Download Page View.

Earn VIP points with every bet you place. As your points accumulate, your level goes up. Higher levels unlock a personal account manager, increased withdrawal limits, exclusive bonuses, and event invitations. To learn more, VIP Page View.

Log in, go to the Live Casino section, and pick the game you want. You can play directly with a real dealer. A stable internet connection is required — at least 4 Mbps.

Yes. Betiji uses SSL 256-bit encryption to keep all data secure. Your personal and financial information is never shared with any third party. To learn more, Privacy Policy Read more.

Change your password immediately. Log out of all devices. Notify Betiji support right away. The support team will investigate and take the necessary steps.

Betiji will never ask for your password or OTP by phone, text, or email. Any such contact is fraudulent. Do not share any information and notify our support team immediately.

Go to the "Responsible Gaming" section in your account settings and enable the Self-Exclusion option. Choose a duration ranging from 6 months to 5 years. To learn more, Responsible Gaming Page View.

You can reach Betiji support via live chat (on the website and app), email, or social media. Live chat is the fastest option — responses typically come within 2–5 minutes.

Yes. Betiji's support team operates fully in Bengali, available 24 hours a day, 7 days a week on Bangladesh Standard Time.

First, describe the issue in detail via live chat. If it remains unresolved, submit a formal complaint by email. Betiji takes every complaint seriously and responds within 48 hours.

Start by refreshing your browser or restarting the app. Clear your cache and cookies. If the issue persists, contact support with a screenshot. Make sure your app is updated to the latest version.